Cookies Policy

Last updated: 7/13/2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our service.

2. How We Use Cookies

InboxSpa uses cookies to provide secure, AI-powered email management services:

✅ Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.

  • Authentication: Keep you logged in to your account securely
  • Security: Prevent CSRF attacks and ensure encrypted data transmission
  • Session Management: Remember your current session and encrypted preferences
  • Cookie Consent: Remember your cookie preferences
  • AI Processing State: Track AI scan progress securely

📊 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting anonymized information. You can opt out of these at any time.

  • Usage Analytics: Track how features are used to improve our service
  • Performance Monitoring: Monitor website performance and identify issues
  • Error Tracking: Identify and fix technical problems
  • Feature Usage: Understand which features are most valuable to users

🎨 Preference Cookies (Optional)

These cookies remember your choices and preferences to provide a more personalized experience.

  • Theme Settings: Remember your dark/light mode preference
  • Language: Remember your preferred language
  • Dashboard Layout: Save your dashboard customization
  • Notification Preferences: Remember your notification settings

3. AI-Powered Features and Cookie Usage

Our AI-powered email management features use cookies to enhance functionality:

  • AI Processing State: Track the progress of email scans and categorization
  • Smart Recommendations: Remember your preferences for AI-suggested actions
  • Customized Experience: Personalize the AI's recommendations based on your usage patterns
  • Secure Data Transmission: Ensure encrypted communication during AI processing

🔐 Privacy Protection

All cookies related to AI processing are encrypted and do not contain your actual email content. They only contain session identifiers and processing states to maintain security and privacy.

4. Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

Google OAuth

Used for secure authentication and Gmail access. Required for the service to function.

Stripe Payments

Used for secure payment processing. Only active during checkout and billing processes.

Vercel Analytics

Used for anonymous performance monitoring. Does not collect personal information.

5. Cookie Duration

Different cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: Persist for 30 days (or until you log out)
  • Preference Cookies: Persist for 1 year
  • Analytics Cookies: Persist for 2 years (if enabled)

6. Managing Your Cookie Preferences

You have full control over your cookie preferences:

Through Our Website

You can update your cookie preferences at any time through our cookie consent banner or by visiting your account settings. Essential cookies cannot be disabled as they are necessary for basic functionality.

Through Your Browser

You can also manage cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

7. Data Security

We take cookie security seriously:

  • Encryption: All cookies containing sensitive data are encrypted
  • Secure Transmission: Cookies are only sent over HTTPS connections
  • HttpOnly: Authentication cookies are not accessible via JavaScript
  • SameSite: Cookies are protected against cross-site request forgery
  • Expiration: Cookies automatically expire to limit exposure

8. Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

  • Essential Cookies: The website will not function properly
  • Analytics Cookies: We cannot improve our service based on usage patterns
  • Preference Cookies: Your settings will not be remembered
  • Performance Cookies: The website may load more slowly

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Information

If you have questions about our use of cookies, please contact us:

InboxSpa by Joben UK LTD

Email: [email protected]

Support: [email protected]